GENERAL
- My Knitwear/Cashmere is Pilling
- How to change your address with Yodel or Deliver to a Inpost box.
- Leather and Suede Care Guide:
- Placing an order with Customer Experience
- How can I find information on size and product details?
- Can a boutique send items to me? / Postal Sales
DELIVERY & COLLECTION
EXCHANGES / RETURNS & REFUNDS (Refunds are processed on the 14th working day, this does not include weekends or Bank Holidays)
- Exchanges (NEW)
- Returning Faulty Item(s)
- What is your return policy?
- Where should I send my return to?
- Will my postage be refunded if I return my goods?
- How long do I have to return or exchange any unwanted items?