Harper offers a try-before-you-buy service. After placing your order online, you are given the choice to book a 1-hour delivery slot (10 am-10 pm, 7 days a week) for an expert Style Concierge to drop off your items at your chosen address. Harper currently serves all 32 London Boroughs and will be announcing further locations in the near future.
The Style Concierge are made up of the country's best luxury fashion personnel, they can go inside your home if you would like and give you styling advice or guidance on sizes. If privacy is preferred the Style Concierge can simply drop the pieces with you, then return up to 40 minutes later to take your payment and any unwanted items away.
Try on your chosen pieces with other items from your wardrobe in the comfort of your own home and hand back any unwanted items to your Style Concierge. You will only pay for the items that you have selected. For further information please click on this link Harper Concierge and select the how it works page
You only pay once you have tried on and decided on the items you would like to keep! So, we would suggest ordering more items, even items that you would not necessarily pick as you have nothing to lose. The Style Concierges carry a portable payment device, allowing them to take payment in person. The reader accepts all card types and even has a contactless ability if you would like to pay via Google or apple pay.
Please note: If you decide to refund your whole order, the delivery charge of £15 is non-returnable.
Should you need to cancel your appointment or reschedule, please contact Harper directly to cancel or amend by emailing service@harperconcierge.com or calling 0333 939 8123. Phone lines are open from 08:00 am to 17:00 pm Monday to Friday and 09:00 am to 18:00 pm on Saturday and closed on Sunday.